Hello my friends. So without going into an unnecessary, detailed story, this week I had an unpleasant experience in dealing with a business. My business with them had ended almost a year ago and basically they were trying to make me pay for their companies lack of follow through and effectiveness. After getting pissed off and ranting about the injustice of it all, I took a deep breath and thought… Why could this be happening? What could be in this as a positive? There were two, one was how experiencing bad service makes you appreciate good service that much more. The other was the importance of speaking up about service and business and the angels have guided me to share the importance of doing so now and carrying it forward. If you read my blogs regularly you've heard me talk about 2012 and how we will continue to see the disintegration of businesses and big companies built solely on materialism and that lack integrity. So the angels shared I needed to experience this and to get so frustrated that I would want to take action and have my voice heard so I could share this message with you. How many times have you had bad customer service and say you're going to write or speak up but then you never do? You get busy, it requires effort and blah blah blah… I've done this many times. How many times have you had great service and said I need to call in or write and mention this person or experience and never do? Again I've done this many times, we get busy, life gets in the way… As we heal globally we need to be speaking up for businesses and service. If you have a bad experience and that business is not acting in integrity, take action. As well if you have a wonderful experience, call, write or make it known. We need to speak up and we need to take the time to make an effort to have our opinions heard and our voices count. The angels say this is going to spread the healing energy and help make a positive impact faster. The light gains power and the dark continues to lose power. Sure we may have moments where we think in the grand scheme of things, it's a big company and I'm just one person so it's not like I'll make a difference… Imagine a group of angels standing before you with their arms crossed and a look of Come On! Every voice counts. This year is the year to speak up. I pulled an affirmation card for this and it's very fitting "I experience my emotions and channel them into useful actions." Don't be treated badly, get mad and then let that be the end of the story. Take the next step and turn it into a useful action. This ensures no experience, even the unpleasant ones are wasteful. Remember to do what the angels reminded me of, to pause and ask "Why is this happening?" The answer might surprise you and it may even hold those wonderful hidden blessings.